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7 guidesAll guides
Accessories
When every Hue light shows No Response but the Hue app works perfectly, one accessory has failed, not thirty. Here is which one, and why factory-resetting the Bridge is the wrong move.
8 min read
Troubleshooting
Resetting an accessory is the advice everyone gives and nobody prices. It silently strips the accessory from every scene and automation. Here is what to record first.
8 min read
Network
A HomeKit setup that takes three seconds to turn on a lamp is not broken, so nothing you restart will obviously help. Here is how to measure the delay and find where it actually comes from.
10 min read
Troubleshooting
An accessory that responds in the manufacturer app but not in Apple Home is not broken. The two apps reach it by different routes, and only one of them is local.
9 min read
Troubleshooting
An accessory that drops out and comes back cannot be diagnosed by testing, because testing is exactly when it works. Here is how to read the pattern instead.
9 min read
Troubleshooting
A new router does not break your accessories — it removes the network they were paired to. Here is which settings break HomeKit, and the order to bring everything back.
10 min read
Troubleshooting
"No Response" in the Home app almost never means the accessory is broken. Here is how to tell a dead bulb from a dead network, and fix the right thing first.
10 min read
